IMPORTANT NOTICE ABOUT SHIPPING COMPANY DELAYS
We normally ship via USPS Priority Mail. If you want your package to arrive to you faster, please let us know immediately by e-mail or by phone call.
We are not responsible for for delays caused within the United States Postal Service or within other shipping companies that we may be required to use. USPS delays are minimal, but they do sometimes occur. We will not give any refunds due to USPS or other shipping company delays, because you will eventually receive your product.
If a delay does occur and you do not receive your order in the expected time, we will track the package and advise you on the status of the shipment.
After you and our company staff have all done our due diligence*, if you still have not received your order, then we will consider giving you a refund.
It is our intention to keep the shipping costs as low as possible and your understanding and cooperation regarding this matter will help us to do this.
*Definitions: Due = proper, required. Diligence = the degree of care required in a given situation.
Due Diligence can be said to be the reasonable care or caution or the proper actions
that a situation calls for, especially those that help to avoid harm, risk or loss.